Shipping policy
Deliveries **
Shipping amounts and delivery estimates
Shipping 5 business days €4.99
Urgent shipping 1 or 2 business days €6.99
Shipments Canary Islands 15 days from €19.99
CASH ON REFUND 2 or 3 business days €7.99 (cash on delivery is not available for the Canary Islands, Ceuta, Melilla and Europe)
Business days are counted from the confirmation of the shipment via email.
The shipping price is not included in the price of the product, this amount will be calculated in the shopping cart.
Shipping price by weight: up to 5kg. €4.99, 5kg. to 10kg. €8.99. Europe: the shipping cost is calculated on the payment screen. If in your order you make the purchase of one or more products included in the same range of kilos (eg two or three sets) only the amount of one shipment will be charged. For the Canary Islands from 0 to 1.1kg. €19.99, for 1.1kg. to 5kg. €29.99
Destinations
The products sold through SGAME can be sent to the entire Spanish territory and Portugal, including the Canary Islands, the Balearic Islands, Ceuta and Melilla. Europe: Germany, France, Italy, Portugal and Switzerland.
Orders shipped outside of Spain may have customs surcharges that the buyer must pay.
delivery times
SGAME will process and confirm your shipment within 5 business days from the date you complete your order.
If you do not receive your order within the indicated periods or if you need to obtain information about it, you can contact us by email or by phone.
Privacy & Security
SGAME understands your concern about how your personal information is used and shared and we appreciate your trust that we will treat your data confidentially. By visiting SGAME.ES, you accept the practices described in the SGAME Privacy Notice.
In addition, we inform you that SGAME.ES will provide transport companies with information for sending their orders (name, address and telephone number), said information will be subject to the current Privacy Policy.
privacy practices
SGAME values the privacy of your personal data.
Returns and refunds
Check the SGAME Returns Policy. Contact SGAME to request a refund or for information on any other applicable policies.
Contact SGAME
If you have questions about your order (how to place your order, payment methods, etc.), contact SGAME, ask us and we will help you.